Good luck with getting any help from the fan club or Ticketmaster. If you purchased your tickets under a pre-sale with the fan club code, you are SOL. I spent almost $1000 on tickets and found out a few weeks prior I couldn't make the concert. They couldn't help me sell the tickets and I couldn't get a refund. However, if you didn't get them via a pre-sale, you can sell them on Ticketmaster. I have seen M5 many times in concert and done meet and greets w/ them but since The Voice, they don't do ANYTHING for their fans it seems. It really stinks. Best of luck to everyone who is getting shafted due to ONE PERSON. I think they SHOULD offer refunds...and maybe they will under these circumstances. I know I am never going to waste another dollar trying to see them in concert. Their best days are behind them. That $1000 didn't even include a meet and greet...used to, it would. Pretty sad.